Updated Articles

  1. Enhanced CCD-A Exporting (Bulk Export and Scheduling of Export)

    DrChrono allows for C-CDA exports in bulk, from patient groups, or individually. You can also schedule exports of your patient records in C-CDA format. Exporting 1. Go to Patients > Patient List . 2. Click the Export (C-CDA XML) b...
  2. Accessing The CQM Value Set

    The CQM Value Set feature in DrChrono enables providers to look up vocabulary value sets contained in Clinical Quality Measures (CQMs). Each value set consists of the numerical values (codes) and human-readable names (terms), drawn from stand...
  3. How do I view an archived/deleted task?

    In the Task Center, you can manage your current as well as your archived tasks. 1. Click on the three stacked lines ( ) on the far right side to enter the task center. 2. Ensure all filters are set correctly to show th...
  4. What should I do if my sent faxes are too dark, too light, blurry, hard to read?

    Fax technology generally uses analog phone lines to send black-and-white images (not compatible with greyscale). Since the nature of fax technology does not support greyscale, when documents are faxed with colors or significant quantities of grey...
  5. Appointment Templates: Associating Offices, Exam Rooms, Dates, and Times with Appointment Profiles

    Appointment templates are blocks of time during which a provider usually sees appointments with the same profile. These may have a longer duration than the corresponding profile, in which case they may allow multiple appointments to be booked dur...
  6. Refilling a Medication on the iPad

    There are two types of refills: new prescriptions and refill requests from a pharmacy. Each method has its process and we'll review how to access each. Refills via New Prescriptions To create a refill via a new prescription, search for...
  7. OnPatient Basics

    Our patient portal, OnPatient, allows patients to engage with their Personal Health Records (PHR). Through DrChrono you can enable online scheduling, access to health information, and secure messaging. OnPatient empowers patients to be more active w...
  8. OnPatient Settings: Automatically Inviting New Patients to OnPatient after their First Appointment

    The DrChrono EHR has an automated way to send OnPatient invitations to your patient after their visit. This is a great way to encourage all your patients to use the OnPatient portal so that you can provide a higher level of service to them. ...
  9. How do I set up representatives on my OnPatient account?

    A representative on OnPatient is an individual who may access the patient portal of another patient. This is useful for patients who may have difficulty accessing or managing their patient portal. With representatives, you can send messages and a...
  10. Upload Patient Demographics

    Please verify the provider ID (With IS or Account Manager) before you begin the process. Follow the below steps to learn how to upload patient demographics. 1. Be logged into your employee account. 2. From the internal tools tab (Swords ...