Updated Articles

  1. Upload a Saved Image, Document or Past Clinical Note to a Clinical Note on the iPhone

    If you have an image stored locally on your iPad or iPhone or an image from the patient's history that you wish to upload and attach to your clinical note, you can do so with the free draw tool in the EHR/EMR app . At the bott...
  2. OnPatient FAQ: How many of my patients are using OnPatient?

    To view the number of patients that are using OnPatient, you can get a basic count within your OnPatient settings. To get to your settings, mouse over Account on your navigation bar and select OnPatient Settings . In y...
  3. How do I change the email address associated with my OnPatient account?

    1. To change the email address associated with your OnPatient account, log into the OnPatient portal and click on your name at the top right of the screen, as pictured below. 2. Next to the My Email field, click Edit . 3. You will ...
  4. My account is on a Read-Only plan.  What information do I have access to? 

    My account is on a Read-Only plan. What information do I have access to? Please contact your account manager about pricing for the Read-Only plan. 24/7 DrChrono login access with full account access to view all patient records, medical dat...
  5. Account Billing FAQs

    In an effort for us to be more transparent with our customers regarding monthly charges, we have created a new accounts receivable system to assist. We are able to track and report customer usages for the following features much more accurately: ...
  6. Invite a Patient to OnPatient

    Watch our video on inviting a patient to connect with you on OnPatient. Having trouble watching this video? Click here ...
  7. Form Building Options Menu

    Learn about the options menu in the form builder. ...
  8. Release Notes for 2023-07-28

    What's new? Check out the release notes for DrChrono for 7/28/2023 Click Follow in the Release Notes section to be notified when release notes are published. Billing and Payments No billing updates for this release. Clinical ...
  9. Bulk Editing Payer IDs

    If you need to update the payer IDs on your patient charts, you can do so for all patients with a particular insurance at once. You don't have to update them one by one. The Bulk Edit Payer ID feature within DrChrono will make this task quicke...
  10. ePS Reconnection Payer List (F-M) as of 5.14.2024

    ePS Payer ID DRC Payer ID Name Line of Business Claims Impacted By CHC Claims Enroll? Claims Re-Enrollment Required Status Date Active Payer Notes HMF95432 95432 Facey Medical Foundation P No NO ...