Updated Articles

  1. How to find your inactive patients?

    You are not able to delete a patient in DrChrono, but you can make them inactive. You can find out how to do that by going here . When a patient is set to inactive they will no longer show in your patient list. If you would like to see the ...
  2. Creating and Managing Patient Groups

    Patient groups can help you manage your patients by giving you the ability to group them in ways that fit with the workflows of your practice. 1. Go to Patient > Patient Groups . 2. This will take you to your Patient Group...
  3. How do I see all recurring events?

    The recurring events ( Schedule > Recurring Events ) page shows you all scheduled recurring appointments. You can easily stop a recurring event from scheduling by clicking the stop button. This will remove it from the calendar. ...
  4. How do I remove a recurring appointment?

    You can delete recurring appointments in two ways in DrChrono: from the appointment or from the Recurring Events section. From the Appointment Window 1. From the schedule, open up one occurrence of the recurring appointment. ...
  5. Changing the Provider on an Appointment from the Appointment Window

    If you need to change the provider or select a different provider for an appointment, you can do so in the Appointment tab in the Scheduling Appointment window. Open the appointment window. Select the desired Provider from the dro...
  6. Attaching a Consent Form to an Appointment

    Consent forms can be easily added to an appointment from the appointment window once they have been uploaded to your DrChrono account. For more information on uploading consent forms see our article Adding and Setting Up Consent Forms. ...
  7. Enabling or Disabling Overlapping Appointments

    Overlapping appointments allows you to schedule appointments at the same time in the same exam room in DrChrono . You can enable or disable this setting depending on your in-office or online scheduling needs. Allowing Overlapping App...
  8. Duplicate Appointment Warning

    In the event that an appointment is scheduled for the same patient on the same day, you can enable a setting so that a warning message will appear. To enable the setting, go to Account > Provider Settings and click on ...
  9. Editing Your Name, Timezone, Personal Details, and Contact Information

    Your name, time zone, personal details, and contact information will appear on many pages and documents in DrChrono. This guide will explain how to change your settings, as needed, so that your DrChrono account is updated with your accurate details....
  10. How are my claim submissions charged to my account?

    DrChrono will not charge for any electronic claim submission to an EDI Medical Payer that goes through eProvider Solutions (ePS), TriZetto, or Change Healthcare (fka Emdeon). If you use the payer ID that starts with PRNT/EPRNT/GPRNT/HPRN...