Popular Articles

  1. VIDEO: Applying Billing Profiles

    There are several places in DrChrono where you can apply Billing Profiles to make it easier to populate billing information and reduce time spent. They include: The appointment window The clinical note, The live claims feed, A switch ...
  2. ePS Enrollment Module: Payer View

    While working on your EPS submissions, you may need to pause your work and return to it later. You will find all of your started, but not submitted enrollments under the Continue Unsubmitted tab under Billing > Enrollment. The screen...
  3. Auto Accident Claims: Option to add a business name as policy holder

    While processing auto accident claims, you may have a situation where you need to add a business name as a policyholder. There is an option in DrChrono to list a business/company as such. Navigate to the patient's chart and while on th...
  4. Printing UB04 Forms

    If you are set up to bill institutional claims, you can print UB04 / HCFA 1450 forms by following the steps below: 1. Hover over the Billing tab and select Live Claims Feed 2. Click on the visit date for the Institut...
  5. UB04 Box 52 - Notating a signed release or informed consent on an institutional claim

    On your institutional claim, you will need to note that you either have (Y) a signed statement on file from the patient permitting a data release or (I) have informed consent to release medical information. DrChrono makes it easy to note both ...
  6. HCFA 1500 Box 23 - Print CLIA number on claim form

    If you bill for laboratory services rendered to your patient, your CLIA number must be printed in box 23 of the HCFA-1500 claim form. Once you have your CLIA number listed in the settings on your account, it will automatically print in box 23 when ...
  7. DrChrono Payments: Processing a payment from the appointment screen

    When your patient arrives for their appointment, you can easily collect and process their copay or other payment directly from the appointment/calendar. All patient data listed in this article is sample data. This is not a real ...
  8. Patient Payments Auto Allocation FAQ

    Please see answers below to some commonly asked questions about patient payment auto allocation. If you have question(s) that are not listed below, please reach out to support or your account manager. They will be happy to assist. Q:...
  9. Issuing a patient refund with Stripe

    Issuing a refund or discount is a breeze with our patient payments offering. Please follow the steps below to post the action to the account. Note : If the patient's original payment was made via cash/check/money order or through a credit...
  10. Balance tab under Patient Payments

    The Balance tab provides greater ability to narrow down your search results, and export capabilities. You can navigate to this screen by clicking on Billing > Patient Payments > Balance tab. You can search for patients wit...