Popular Articles

  1. Adding Insurance Info for Durable Medical Equipment

    If your patient's insurance requires Durable Medical Equipment claims to be billed to a separate payer, you can easily enter that information into the patient's chart. Under the Insurance section of the patient's chart, there is a tab for...
  2. How do I keep a patient's insurance history?

    Historical insurance information may be needed to bill correctly for previous appointments. Appointments are automatically associated with the active insurance on the date of service. *** NOTE : When you edit a patient's current insur...
  3. Creating and Archiving Custom Billing Statuses

    Custom billing statuses are a great way to customize your practice's billing. If your practice has a specific workflow for billing, you can make custom billing statuses to keep track of each step in the process. To get started, hover over ...
  4. Good Faith Estimate: What if I need to add charges after the main service was rendered?

    There may be a time where during providing the service as described in the estimate, additional services/equipment/supplies are needed that were unexpected when the estimate was created. There is an easy way in the DrChrono Patient Cos...
  5. INTERNAL: How to update the phone number showing on a patient billing statement

    If a provider needs to update the number showing on their patient billing statement, you can easily update it for them. The first thing you will need to understand is whether it is a " For questions about billing call " (blue box bel...
  6. Video: Billing log

    Keep track of everything that happens with your patient's billing. Check out the video below to see how the Billing Log can assist. ...
  7. Video: Product Procedure Report

    Watch this video and see how the Product Procedure Report can assist your practice. ...
  8. eProvider Solutions- How do I submit an enrollment request?

    Submitting enrollment requests through the EPS integrated portal is fast, easy, and efficient. Here is how you can request enrollments, and take care of any necessary paperwork all without leaving your DrChrono account. Before begin...
  9. Video: Printing a UB04 form

    Check out this video and learn how to print UB04 (institutional) claim forms for your patients. Here is an article that will walk you through printing a UB04 form. ...
  10. DrChrono Payments Stripe: When the mobile app does not recognize the BBPOS device

    Here are some things to try when your device is not recognized: Ensure the device is sufficiently charged before use. The card reader must be at least 50% charged for first-time usage. Check the serial number of the device whe...