Popular Articles

  1. Sharing your Screen during a Telehealth Appointment with the iPhone

    With the DrChrono app, you can share your screen on the iPhone during a video visit with a patient. For example, if you wanted to share a clinical photo, x-ray, lab results, or other patient information from the app. Once you have star...
  2. Getting started with our APIs via Postman

    Today we will begin connecting with DrChrono's APIs using Postman. Before we start let's make sure you download Postman here: https://www.postman.com/downloads/ Authorization Let's begin by opening Postman and creating a collection. Navig...
  3. OnPatient Basics

    Our patient portal, OnPatient, allows patients to engage with their Personal Health Records (PHR). Through DrChrono you can enable online scheduling, access to health information, and secure messaging. OnPatient empowers patients to be more active w...
  4. Archiving Signed Consent Forms

    You may need to archive a signed consent form for a patient if it was incorrectly signed or accidentally duplicated. You can do so with the archive consent forms feature. To begin, ensure the permission is enabled. ...
  5. Turning On and Turning Off Your Sample Data

    The Sample Data option in DrChrono is a great way to familiarize yourself with the DrChrono EHR before adding actual patient data. It is designed to be turned on so you can practice and learn the DrChrono platform and turn off and remove the d...
  6. Problem (Diagnosis) History Import - Data Migrations

    Patient Problems (Diagnosis) history can be imported for patient records existing within a DrChrono account. In order to import Problem/Diagnosis history, please submit a spreadsheet file with the following columns and values: Column Head...
  7. A provider has left our practice midterm. What steps do I take?

    If you have a provider who leaves in the middle of the contract term, there are steps you will need to take to limit the access of the provider who left. Charges The charges for the provider license will remain on your account unt...
  8. How to update your billing address in NetSuite

    You can update your billing address in NetSuite by following a few simple steps. First, log into the customer center Select Edit your Profile under the Support section. Then click on Change under t...
  9. How do I set my iPad PIN?

    DrChrono offers a number of ways to secure your account information, one of which is allowing you to set a 4-digit PIN for your iPad. This allows you to step away from your iPad and know that your data and patient data are secure. To set up y...
  10. How do I set up Two-Factor Authentication (2FA) in my account?

    What is Two-Factor Authentication (2FA)? Two-Factor Authentication (2FA) is a security measure that safeguards your account in the event your login credentials become compromised. With 2FA, your mobile device becomes linked to your login credent...