Popular Articles

  1. How to Add a New Patient on DrChrono

    You want to add a new patient, but you don't know how? Well here is a simple and fun new tutorial on how to add a new patient on DrChrono. If you are having an issue viewing this video, check it out on YouTube ...
  2. ePS Payer List (G-M) - April 12, 2024

    Create Date: 03/08/2024 Payer Name Payer Id Convert To Payer Id State EDI 837P EDI 837I EDI 837D ERA 835 837 Enrollment 835 Enrollment Gallagher Bassett Services WX917 TP057 ALL X X X ...
  3. I'm moving my office location. What do I need to do?

    If you move your physical office location, there are a few steps you need to take to ensure your claims are processed by payers without delay. Establish the new office location and the date you will begin seeing patients at the new locati...
  4. Claim Status: What Do They Mean?

    DrChrono uses statuses on appointments/claims to know, at a glance, where your claims are in the RCM process. You will see these statuses in your Live Claims Feed. Navigate to Billing > Live Claims Feed . "Claim St" ...
  5. How do I submit proof of timely filing to insurance?

    If your claim is denied for timely filing, you can appeal the claim with the proof of timely filing if it was filed within the payer's established guidelines. 1. Hover over the Billing tab and select Live Claims Feed . 2...
  6. UB04 / HCFA 1450 Boxes and Where Information is Pulled

    DrChrono will pull data from a patient’s chart to populate the UB04/HCFA 1450 form. The following is a guide identifying which fields the data will be pulled from. Box 1 - Billing Provider Name, Street Address, City, State, Zip, Te...
  7. UB04 Box 4 - Type of Bill on an institutional claim

    On an institutional claim, a 4-digit code in box 4 identifies the type of facility and type of care, and the frequency code is generated based on parameters set under the office settings and attached to a patient's claim. Facility Level ...
  8. UB04 Box 70 - When do I need to use a Patient Reason for Visit Code?

    Patient reason for visit codes is required on institutional claims when the Type of Bill is 013X (hospital outpatient) and 085X (Critical Access Hospital) when the type of visit codes are 1, 2, or 5 and revenue codes 045X, 0516, or 0762 are billed. ...
  9. VIDEO: DrChrono Payments: Patient Payment Screen

    Here is a step-by-step guide to processing patient payments on the web. ...
  10. How do I upload a document to a patient file?

    DrChrono gives you the option to upload any file to a patient chart. Multiple file formats are supported for upload, but we maintain a maximum upload limit of 100MB per document . Uploading a File 1. Open a patient chart by sear...