New Articles

  1. Submitting Claims to Multiple Primary Insurances.

    To submit claims to multiple primary insurances, you will need to submit a ticket to the support team to have the "multiple primary" feature enabled. Once the request is processed and the feature is activated, please follow the steps outline...
  2. How do I find the payer ID number?

    DrChrono offers an efficient way to do all of your medical billing. A necessary step in submitting your electronic claims is having the Payer ID. A Payer ID is a unique ID number that is assigned to an insurance company for the purpose of transmi...
  3. How do I add the purchased service provider information to a claim?

    A purchased service provider is defined as "... an individual or entity that performs a service on a contractual or reassignment basis for a separate provider who is billing for the service. Examples of services include, but are not limit...
  4. Video: Rearranging ICD10 codes

    Check out this video to see how easy rearranging ICD-10 codes can be! ...
  5. How to Reorder ICD-10 and CPT/HCPCS Codes in an Appointment in the Live Claims Feed

    DrChrono makes it easy to reorder any listed ICD-10 and/or CPT/HCPCS codes within an appointment without having to delete and reenter them. Here's how: 1. Hover over the Billing Tab and choose Live Claims Feed. 2. I...
  6. Billing emergency services to Medi-Cal

    When billing emergency services to Medi-Cal (payer ID SKCA0), a specific box in the patient's appointment needs to be updated so the appropriate character will populate in box 24C on the HCFA and your claim will not be rejected for it. Sourc...
  7. Billing claims to the Veterans Administration

    Billing claims to the Veterans Administration (VA) can be confusing with the various regions and programs. Here is a link to a document published by the Department of Veterans Affairs that explains where to send both paper and electronic ...
  8. How to Submit a Claim to an Insurance Company

    You can submit claims from two different screens. Follow the steps outlined below to submit the claim from the Live Claims Feed screen: Hover the cursor on Billing and select Live Claims Feed . Enter the Patients name or Chart ID and...
  9. How to submit Bulk Claims to a payer

    If you have multiple claims needing to be sent to the same payer, you can save yourself some time and keystrokes by submitting them altogether. Note: Bulk submitting claims is for the initial submission of claims. It cannot be used ...
  10. Can I Submit a Claim with a Zero Charge?

    Yes, you can submit a claim with a zero charge to a payer. First, navigate to the Live Claims Feed by hovering over Billing and selecting Live Claims Feed. Pull up the patient by name or chart ID number. Click on the date of se...