New Articles

  1. How to Mail a Claim to a Secondary along with the Primary EOB?

    This article explains the steps on how to mail a claim to the secondary insurance with the primary EOB. There are two different scenarios for this type of claim: When the secondary insurance is not contracted with the clearinghouse and you a...
  2. How to submit claims to a tertiary insurance and post payments?

    Presently, there is no direct option to bill the claim electronically to tertiary insurance. The 2 options to bill to tertiary insurance are: You can update the information in the secondary insurance section with the tertiary information an...
  3. Institutional Billing with DrChrono

    From DrChrono, providers can bill both professional and institutional claims. A professional claim would be utilized for services such as: Office visits with a medical provider such as a doctor or physician assistan...
  4. How to add insurance information for an institutional claim

    Having a patient's current insurance information is vital to avoid delays with your billing and ensure you are promptly compensated for the care you provide. To update the patient's payer information, navigate to your patient's...
  5. Printing UB04 Forms

    If you are set up to bill institutional claims, you can print UB04 / HCFA 1450 forms by following the steps below: 1. Hover over the Billing tab and select Live Claims Feed 2. Click on the visit date for the Institut...
  6. Video: Printing a UB04 form

    Check out this video and learn how to print UB04 (institutional) claim forms for your patients. Here is an article that will walk you through printing a UB04 form. ...
  7. Video: Aligning your UB04 form

  8. UB04 / HCFA 1450 Boxes and Where Information is Pulled

    DrChrono will pull data from a patient’s chart to populate the UB04/HCFA 1450 form. The following is a guide identifying which fields the data will be pulled from. Box 1 - Billing Provider Name, Street Address, City, State, Zip, Te...
  9. UB04 Box 2 - How Do I Use an Alternative Pay to Address on an institutional claim?

    If you want to add an alternative pay-to-address or lockbox (P.O. Box) address in box 2 on the UB04 Form, follow the steps outlined below: 1. Hover your cursor on the Account tab and select Offices . 2. Click on ...
  10. UB04 Box 3A - Patient Control Number on an institutional claim

    Within box 3A of the UB04 form, DrChrono will print a patient control number that will follow the patient throughout their history with your practice. It is similar to the chart ID number (example: AABB000001) in that once assigned to a patient, it...