New Articles

  1. How to fix a claim when it is rejected stating "OTHER PAYER INSURANCE TYPE CODE: REQUIRICARE SECONDARY CLAIMS"

    Rejection OTHER PAYER INSURANCE TYPE CODE: REQUIRICARE SECONDARY CLAIMS (Secondary) will appear only when Medicare is entered as secondary insurance for the patient. Generally, whenever Medicare is applied as secondary insurance for a patien...
  2. How to fix a claim when you receive rejection "Phone number of billing office is required".

    If any of your claims are denied/rejected for the reason phone number of billing office is required , following the steps below will correct the issue so you can rebill. First, you want to identify which office the appointment was bil...
  3. How to Resubmit a Corrected Claim?

    You can send a corrected claim by following the below steps to all payers except Medicare (Medicare does not accept corrected claims electronically). T. o submit a corrected claim to Medicare, make the correction, and resubmit it as ...
  4. How do I submit proof of timely filing to insurance?

    If your claim is denied for timely filing, you can appeal the claim with the proof of timely filing if it was filed within the payer's established guidelines. 1. Hover over the Billing tab and select Live Claims Feed . 2...
  5. Medicare rejection for timely filing

    Medicare will reject claims for timely filing if it is filed 12 months/1 year after the date of service. Medicare does not allow appeals for timely filing denials, however, you might be able to request that the claim be reopened...
  6. Have questions regarding Medicare's Global Surgery guidelines?

    Do you have questions regarding what is included or how to bill for surgical services to Medicare? Check out MLN907166 for answers. MLN907166 ...
  7. Documentation Type Requirement for Alaska Medicaid

    If you are billing claims to Alaska Medicaid on the HCFA-1500 form and including documentation, the type of documentation attached must be listed in Box 9B on the HCFA form. You can add this information easily from the Live Claims Feed. If y...
  8. What time are claim files submitted?

    Claim files are sent from DrChrono 7 days a week, 365 days per year, regardless of weekends and/or holidays. The time they are sent depends on the clearinghouse they are submitting to. Currently (as of November 2022) claims are submitte...
  9. Billing a Durable Medical Equipment (DME) Claim

    DrChrono makes billing a DME claim a breeze! After the insurance information is added to the patient's chart, simply navigate to the patient's appointment in the Live Claims Feed (Billing > Live Claims Feed > Patient's Appointment). ...
  10. Video: Working with multiple primary insurances

    Do you treat patients who have multiple primary insurances? Perhaps medical insurance and an auto accident carrier? DrChrono has built a way to quickly and easily toggle between the two to submit your bill to the correct payer to avoid payment...