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There may be a time where during providing the service as described in the estimate, additional services/equipment/supplies are needed that were unexpected when the estimate was created.
There is an easy way in the DrChrono Patient Cos...
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After you have created the GFE/estimation document, there is a chance that the patient will say "No, thank you". It's important to mark the decline to keep your records up to date.
If a patient does decline an estimate, it's easy in DrChr...
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If the patient originally declined a Good Faith Estimate and now has changed their mind and wants to move forward, DrChrono offers an easy way to recreate the estimate without having to recreate the entire document.
Here's how:
Nav...
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In DrChrono, you now can customize which billing screens are visible and hide any that you don't use. Your view would contain just the screens that you utilize.
Please note, you must have access to view billing screens via permissions in...
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If a client reaches out and asks to have customized follow-up dates turned off, you can easily do so for them. The setting is located under Practice Group (PG) settings.
If you uncheck this option, the account will no longer be able ...
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DrChrono has added a feature that will allow you to customize follow-up dates on an individual appointment basis. The standard default of 35 days will remain unless it is updated by an administrator on your account.
Admin...
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DrChrono has added a feature that allows you to customize the follow-up date on an individual claim basis. This feature must first be set up for your account by your DrChrono billing administrator.
Once enabled, here is how you can utilize t...
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DrChrono has added functionality to customize claim follow-up dates based on the type of claim, the circumstances around the particular claim, or your office policies.
When you request reports on your accounts receivable, you have the option t...
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Yes, if your office administrator would like to turn off the feature, it can be done on an entire practice basis. We cannot turn it off for certain providers while having it on for other providers within the same practice group.
To re...
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If a patient does not show up for an appointment and your office has a policy of charging if not canceled within a certain time frame, you can bill the patient a fee for that missed visit by using custom codes.
First, you want to set up ...