-
**** Please note, if you submit any request other than real-time eligibility (Claims and/or ERA) you could potentially impact ALL of your claim submissions ****
For any questions, please reach out to support .
Here is...
-
To access the EPS (eProvider Solutions) portal to submit requests for claims, electronic remittance advice, and eligibility inquiries:
Navigate to Billing > Enrollment.
The screen that appears will begin the pro...
-
Integrated with your DrChrono account is an enrollment portal for ePS (eProvider Solutions) to make it easy and efficient to submit your enrollment requests and check on their status in real-time. The video below will walk you through the p...
-
Within the ePS (eProvider Solutions) enrollment portal, you can see different statuses under the Managed Submitted tab. They include:
Complete
Form Created, Provider Action Required
Digital Signature - The form can be signed digital...
-
For customers utilizing eProvider Solutions (EPS) as your clearinghouse during the Emergency Access, you can see in your patient's chart what services (Electronic Claims, ERAs, Eligibility) are available for each payer. If you are not currently...
-
DrChrono will continue to receive ERAs from Change Healthcare (once they are back online) for your account and they will post as usual, even if you submit a request to change your clearinghouse to eProvider Solutions (ePS). Once your payer E...
-
Attached is a crosswalk from Change Healthcare Payer IDs to ePS (eProvider Solutions) Payer IDs. It can identify the corresponding payer ID between Change Healthcare and eProvider Solutions.
Note - To easily find a Change Healthcare p...
-
The Insurance Setup screen has multiple functionalities. Depending on how your provider/organization is credentialed, some claims may need to be billed with an individual NPI or SSN while another is billed with the group NPI and TIN. This scree...
-
Beginning with dates of service September 1, 2024, UHC will begin to bundle G2211 and deny separate reimbursement. The provider announcement from UHC is linked below.
https://www.uhcprovider.com/content/dam/provid...
-
Are you aware of the changes coming for providers of Home Health Services for United Healthcare patients? The link to the revised policy is below.
https://www.uhcprovider.com/content/dam/provider/docs/public/polic...