INTERNAL: Uploading a Compendium File to a Customer's Labcorp Account

We no longer perform this process as of 2022. Customers only have access to Labcorp's global compendium now.

Some customers need to utilize test order codes that are not part of Labcorp's standard compendium of tests. For these customers, via a Zendesk ticket, a compendium file will be provided by a Labcorp agent in the form of an Excel spreadsheet (.xls or .xlsx file).

To upload the file to a customer's Labcorp account, follow the steps below:

  1. Navigate to Swords>Setup/Enrollment>Lab Accounts.
  2. Search for the doctor.
  3. Select "Edit Details" for the desired Labcorp account.
  4. An Account Details window will populate. Under the Vendor-Specific Fields section, select "Choose File" to upload the Labcorp client compendium.
  5. Click "Upload". A confirmation message will display if the file is uploaded successfully.

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  6. Click "Save" at the bottom of the window.

Please note: Our system only accepts compendium files in a very specific format as noted below. The file received from Labcorp may need to be adjusted to match these requirements. A sample .xlsx file has been attached to this KB article to use as a reference in addition to the below guidelines.

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