Internal Articles

Articles

INTERNAL: ePS Emergency Access claim submission
For Internal users: Billing > Live Claims feed > Set the filters to select the appointments that need to be resubmitted > Hit “Update” filter Internal > Resubmit Claims > Resubmit claims. This will resubmit the claims, and th...
INTERNAL: ePS FAQs after Change Healthcare Cyber Attack
1. Is there any way in the product to know if the connection to reroute is successful? You should start receiving responses from ePS in 4-48hrs depending on payers. It may be better to confirm with ePS on the first couple to get immediat...
INTERNAL: Migrating a customer from Change Healthcare to ePS
First, enable the connection to ePS Steps to migrate the account from Change to ePS Go to Sword Icon > Practice Group Management > Enroll to ePS > Update the customer details in the form > Hit “Submit”; it will add the customer ...