If we are utilizing multiple vendors for an RCM account, we now can document the information and have it show on the Apollo Plus Dashboard.
- First, navigate to the Apollo Plus Dashboard.
- Swords > Apollo Plus Dashboard
- Select the client
- Select the edit icon on the right
- Scroll to the bottom to select "RCM Vendor Type"
- When you select Multi, 3 additional options will open. These fields are not mandatory, so you can add whichever one/multiple is/are applicable.
Here, you can select the applicable vendor(s) for each RCM service. All 3 lines must be filled in. Once selected, click on Update Apollo Plus.
- Now, from the Apollo + Dashboard view, you can see at a glance under the RCM Vendor heading which vendor is responsible for each area.
- C = Coding
- A/R = Accounts Receivable
- PS = Patient Support
In addition, each vendor will only receive the daily exported claims that they are responsible for.