Updated Articles

  1. Can I delete a clinical note?

    No, you can't directly delete or archive a clinical note. If you delete an appointment, however; the clinical note attached to that appointment will be removed. If this was not intentional please read this article to recover the clinical...
  2. Creating an Itemized Patient Statement

    DrChrono allows you to generate a single report for a patient with their insurance information, a summary of their balance, and all of their financial transactions. 1. To do this first hover over the Billing tab and select Patient Stateme...
  3. Subscribe for DrChrono System Notifications with Our Status Page

    Visit our status page to check the statuses of all DrChrono apps and system performance. You can also subscribe to this website to receive text or email status updates if an issue arises that impacts your service. You can unsubscribe from text/e...
  4. Why can't I fax this document?

    Documents must be in one of the following file formats to be faxed from the DrChrono system: PDF JPEG PNG Once you upload your file in one of these formats, the Fax option to the right of the document will appear. Files that are...
  5. Managing Your Daily Billing Problems Email

    While using the DrChrono EHR, you have the option of having a Billing Problems email sent to you and/or other staff members. This email will detail the unresolved billing claims in your practice and list any unbilled appointments listed in chrono...
  6. Adding an Amendment to a Patient's Chart

    If needed, you can add amendments to locked clinical notes. If you've already signed and locked a note, this is an option, if you have to make changes or additions. Through the amendment option, you can indicate any changes to the patient's note ...
  7. Communicating with your Patients

    Under the Communication tab in the patient's chart, you can find the log for patient communication. Messages sent through OnPatient, reminders sent, and phone logs. Messages This is a log of all the messages t...
  8. eRx: What do the U/NF/NR/NP/PX (formulary) symbols mean?

    A Guide to Formulary Symbols A formulary is a list of drugs or supplies that indicate the greatest overall value after evaluation for both safety and effectiveness. In DrChrono, medications and supplies are labeled with formulary symbols, indi...
  9. Generating a Patient Flag Report

    Using patient flags makes easy and quick work of identifying certain subsets of your patient population. Once entered on a patient's chart, you can quickly and easily pull reports based on those flags. Think of these flags as yellow post-it TM no...
  10. Creating an Appointment through the Check-In App

    You can add appointments on the check-in app from the main screen. 1. Search for the patient you need by tapping on the search icon ( ). 2. Enter the patient's name. 3. From the screen below you can se...