Updated Articles

  1. Creating and Managing Patient Statements

    On DrChrono's Apollo or Apollo Plus plan, you have the ability to send and manage your patient statements through the Patient Statements page. To access your patient statements, hover over Billing on your DrChrono navigation bar ...
  2. Getting Started: Integrating with Labs

    Basic Lab Integration Setup The DrChrono has the ability to integrate with hundreds of labs throughout the United States. With two labs, Labcorp and Quest Diagnostics , we maintain a direct partnership that provides our customers using thos...
  3. Creating a Staff Member (Video)

    Watch this video to learn how to create a staff member for your DrChrono account. Click here to be taken to the support article to see a step-by-step list of instructions. If you are having trouble viewing this video click here . ...
  4. INTERNAL: How to Activate a Provider's eRx Feature Upon Registration

    Follow the steps below to learn how to activate a provider's eRx. Please Note: The provider must first fill out the eRx information from within their account before this process can start. This is not something you can do for them. If you need...
  5. Sending a Message or Picture to a Provider through OnPatient

    The OnPatient portal provides a secure channel for your patients to send health information to you. The OnPatient messaging system is secure, intuitive, and a familiar method of communication. 1. When your patient first logs in, they will first ...
  6. How to Create a Patient Flag

    DrChrono offers a way to flag a patient's chart if there is important information the doctor or staff should be aware of. You can also think of patient flags as a post-it note on a patient's folder. It's a quick way to share important information ...
  7. How do I add an employee?

    Two kinds of employees can be added to your DrChrono account. Staff Members : Staff members do not need to sign clinical notes or schedule appointments in their names. You can learn how to add staff accounts by reading the article he...
  8. Can a patient change their profile photo through the OnPatient portal?

    Yes, the patient can change their profile picture from the OnPatient portal. First, they need to have an appointment so that they can access the check-in section of the appointment. Once the patient clicks on the Check-In...
  9. eRx: What do the U/NF/NR/NP/PX (formulary) symbols mean?

    A Guide to Formulary Symbols A formulary is a list of drugs or supplies that indicate the greatest overall value after evaluation for both safety and effectiveness. In DrChrono, medications and supplies are labeled with formulary symbols, indi...
  10. Editing Basic Patient Information through OnPatient

    Allow your patients to submit their information before they even reach the office. They'll need to set up an OnPatient account which you can learn more about here . 1. Once you have an OnPatient account, log in and go to Appointments . The patie...