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To contact your doctor about a medical issue or to provide them with medical information, we would suggest that you either call your healthcare professional's office directly or contact them using OnPatient's Secure Messaging feature.
Learn more a...
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The main profile page gives quick access to health data entered by your provider and includes:
Medications
Medical Conditions
Allergies
Lab Results
Immunizations
You can easily access this data by selecting the relevant section...
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Watch this video to learn how to create a staff member for your DrChrono account.
Click here to be taken to the support article to see a step-by-step list of instructions.
If you are having trouble viewing this video click here . ...
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Check out our video on how to create and use free draw fields with your forms on the iPad.
Having trouble viewing this video? Click here ...
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Learn how to onboard patients with the check-in app.
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Uploading documents to a patient chart is a simple way of importing previous reports and records for a patient.
To read more go to our support article.
For information on uploading a file from the iPad see our article here .
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If you're having trouble with your DrChrono fax, you will need to contact our customer success team by submitting a ticket .
When sending your email, submitting the answers to the following questions will speed up the troubleshooting process....
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If you are encountering issues when trying to use Speech to Text please follow these simple troubleshooting steps so that you can start dictating your notes right away!
1. Ensure the iPad is running the latest version of iOS. 2. Ensure that the ...
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Keeping a patient's insurance information updated is critical to avoid delays with reimbursement for services rendered.
To update the patient's payer information, navigate to your patient's chart ( Navigation Bar > Patients > Patient List >...
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On DrChrono's Apollo or Apollo Plus plan, you have the ability to send and manage your patient statements through the Patient Statements page.
To access your patient statements, hover over Billing on your DrChrono navigation bar ...