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If you want to add an alternative pay-to-address or lockbox (P.O. Box) address in box 2 on the UB04 Form, follow the steps outlined below:
1. Hover your cursor on the Account tab and select Offices .
2. Click on ...
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Many different scenarios would require a specific date (other than the date of service) to be listed on the claim form.
Two of the most common are the Date of Current Illness, Injury, or Pregnancy and the Initial Treatment date. Below...
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Watch this video and see multiple ways to print an HCFA 1500 form.
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Need to submit a void claim? Check out this video and see how easy it is!
Here is a link to an article that will walk you through submitting a void claim to a payer. ...
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To submit claims to multiple workers' compensation insurances, or for multiple workers' compensation injuries, you will need to submit a ticket to the support team to have the "multiple primary" feature enabled. Once the request is processe...
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If you need to delete payer adjustments or patient responsibility amounts, you can do so through the Live Claims Feed (LCF).
Navigate to Billing > Live Claims Feed
Pull up the patient's account via their name, chart ID, or ...
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In the event you need to refund an unallocated payment in a patient's account, you can do so with just a few steps.
First, navigate to Billing > Patient Payments
Search for the patient you need to refund the unallocated pa...
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When you are working on patient appointments in the Live Claims Feed, you may notice that a patient has money in their unallocated that would either pay off or pay towards another appointment. You can easily move the money while in the appointment ...
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Check out this video to locate your ERAs in DrChrono.
Here's an article that will walk you through your Remittance Reports in DrChrono. ...
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If you send 3 copies of a prescription with effective dates 30 days apart to equal a 90-day supply, those prescriptions will be available for cancellation or discontinuation in the Prescription Log section of the patient’s chart.
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