Updated Articles

  1. UB04 Box 17 - How to add a patient's discharge status to an institutional claim

    DrChrono makes it simple to add the patient's discharge status to their institutional claim which will be printed in box 17 on the UB04 institutional claim form and transmitted on the EDI file. Navigate to Billing > Live Claims Feed > In...
  2. UB04 Boxes 18-28 - What is a condition code and how do I enter them on an institutional claim?

    Condition codes are a 2-digit numerical or alphanumeric representation of aspects of a patient, services provided, the type of service venue, and/or billing situations that can impact the processing of an institutional claim by a payer. These ...
  3. HCFA 1500 Box 24J - How Do I Enter an Individual or Group Provider Identifier?

    Sometimes a payer will require a separate identifier on the claim along with the billing/rendering NPI. DrChrono makes it easy to add this information, by payer, so that it will be on each claim, helping to ensure that your claim is accepted for pr...
  4. DrChrono Payments: Stripe - Understanding Processing Fee Billing

    Your credit card processing invoice will be set up with Stripe on a Daily Discount Pricing Model. Meaning, any processing fees are deducted from your daily sales or transaction totals. You can see a breakdown of these fees in your Stripe portal. ...
  5. Patient Payment Plans: Processing monthly payment plan payments

    When you have patients who are on monthly payment plans, often it is helpful to see all of the plans at once. This can help budgeting within the office by knowing how many payments and their amounts which expected in a given month. ** ...
  6. Issuing a patient refund with Stripe

    Issuing a refund or discount is a breeze with our patient payments offering. Please follow the steps below to post the action to the account. Note : If the patient's original payment was made via cash/check/money order or through a credit...
  7. Adding Vitals to Vital Flowsheets

    You can add custom vitals to your Vital Flowsheets to track and monitor your patients in a way that works best for your practice and workflow. For example, if you needed to add another set of vitals to an appointment, you could create additional vi...
  8. Creating Custom Vitals

    You can set up custom vitals to appear as fields you may enter during an appointment. Custom vitals are a great way to customize DrChrono to your specific practice needs. 1. To get started, go to Account and select Custom Fields . 2. Sel...
  9. Charting By Exception

    Charting by exception allows providers to quickly include pre-filled information while charting. By saving time with charting by exception, you gain it back to spend with your patient. This functionality is available on each form builder field e...
  10. Pre-populating Diagnosis Codes (ICD-10) from the Patient Problem List

    The Patient Problem List can be used to automatically fill out the ICD-10 portion of an appointment. By default, the setting to automatically pre-populate ICD-10 codes from the Patient Problem List is disabled. To learn more about using the ...