Updated Articles

  1. UB04 Box 69 - Where do I add the admitting diagnosis on an institutional claim?

    The patient's admitting diagnosis must be printed in box 69 on the UB04 institutional claim form. DrChrono makes it easy to add to your patient's claim. Navigate to Billing > Live Claims Feed > inside patient's appointment > Line items tran...
  2. UB04 Box 70 - When do I need to use a Patient Reason for Visit Code?

    Patient reason for visit codes is required on institutional claims when the Type of Bill is 013X (hospital outpatient) and 085X (Critical Access Hospital) when the type of visit codes are 1, 2, or 5 and revenue codes 045X, 0516, or 0762 are billed. ...
  3. UB04 Box 74 - Where do I add the Principal Procedure Code for an institutional claim?

    For inpatient claims where a procedure was performed, the claim must include the procedure code(s) and dates on which they were performed. This field is not currently required on outpatient claims. Be sure to check the Medicare Claims Processing ...
  4. DrChrono Payments: Processing a payment from the patient demographics

    DrChrono has added additional functionality to the onpatient Payments tab under the patient demographic section. The section will now allow you to process patient payments via DrChrono Payments from the tab, as well as store credit card informa...
  5. DrChrono Payments: Credit Card Funding Time

    Credit card funding times depend on a couple of factors. It largely depends on the day and time the transaction is entered and authorized and the speed of your bank in depositing the funds into your account. The transaction cycle is compri...
  6. DrChrono Payments: WorldPay Understanding Chargebacks

    A chargeback is any transaction that has been disputed by the cardholder with their bank for being unauthorized or incorrect. Typically, a cardholder has 120 days from the date of the payment to dispute the charge. Reasons a cardholder...
  7. How to archive an EOB/ERA.

    In DrChrono, there is no option to delete an EOB/ERA. However, we can archive them which will remove them from showing under your Remittance Report section. To archive an EOB/ERA, Please follow the steps outlined below: 1. Hover ove...
  8. How do I upload a document to a patient file?

    DrChrono gives you the option to upload any file to a patient chart. Multiple file formats are supported for upload, but we maintain a maximum upload limit of 100MB per document . Uploading a File 1. Open a patient chart by sear...
  9. Accessing Patient Documents when Charting on the Web

    If you are within a patient's clinical note and need to access their documents, all you have to do is click on the Quick History button. From the Clinical Note click on the Quick History button at the top right corner. On...
  10. Where do I need {{value}} when I am building a form?

    When building a form, the {{value}} button is critical to the fields in this article. The {{value}} field renders the information you enter or select onto the clinical note. You will need one {{value}} in your generated text sectio...