Articles
DrChrono Payments: WorldPay Common Failure and Decline Codes
While processing payments with DrChrono Payments, you may come across one of the following failure or decline codes. The file attached below lists the common failure and decline codes, what they mean, and what the suggested next step should be.
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DrChrono Payments: WorldPay Understanding Chargebacks
A chargeback is any transaction that has been disputed by the cardholder with their bank for being unauthorized or incorrect. Typically, a cardholder has 120 days from the date of the payment to dispute the charge.
Reasons a cardholder...
DrChrono Payments: WorldPay PCI Compliance
We take securing patient information, including credit card numbers very seriously. As such, we secure patient financial information according to PCI DSS, or the Payment Card Industry Data Security Standard. The standards are mandated by card bra...