Updated Articles

  1. Release Notes for 2024-02-16

    Check out the release notes for DrChrono for 2/16/2024 ! Click Follow in the Release Notes section to be notified when release notes are published. What's new? Billing and Payments ...
  2. Release Notes for 2024-01-18

    Check out the release notes for DrChrono for 01/18/2024 ! Click Follow in the Release Notes section to be notified when release notes are published. What's new? Billing and Payments Summary Descri...
  3. Release Notes for 2024-01-05

    Check out the release notes for DrChrono for 01/05/2024 ! Click Follow in the Release Notes section to be notified when release notes are published. What's new? API Summary Description Help ...
  4. Release Notes for 2024-06-07

    Check out the release notes for DrChrono for 6/7/2024 ! Click Follow in the Release Notes section to be notified when release notes are published. What's new? Billing and Payments Summary ...
  5. Release Notes for 2024-06-21

    Check out the release notes for DrChrono for 6/21/2024 ! Click Follow in the Release Notes section to be notified when release notes are published. What's new? Billing and Payments Summary ...
  6. Adding a Payer In DrChrono

    In DrChrono, you are given the option to add a payer if needed. What is a payer? A payer is an insurance company, auto accident insurance, worker compensation plan, or durable medical equipment carrier that pays patient claims. There i...
  7. How Do I Enter a Taxonomy Code For a Specific Payer?

    Sometimes a particular payer will request a certain code, provider number, or taxonomy code to appear on all claims for processing. DrChrono makes this easy to do and allows you the ability to add it for the payer who is requesting it, but not any o...
  8. How do I keep a patient's insurance history?

    Historical insurance information may be needed to bill correctly for previous appointments. Appointments are automatically associated with the active insurance on the date of service. *** NOTE : When you edit a patient's current insur...
  9. How Do I Add an Insurance EOB to my DrChrono account?

    If you receive a paper explanation of benefits (EOB) from an insurance payer, the best practice is to scan the document, add it to your DrChrono account, and attach it to the patient's appointment(s) that are included on the EOB. The image will...
  10. How do I Stop Receiving Daily Billing Problem Emails?

    When you are using DrChrono billing software, you will receive daily emails letting you know if there is an issue with a submitted claim or have claims that have not been submitted to insurance. These emails are sent daily by default,...