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Last Updated: 01/17/2025
in Account Setup Account Security Now Available!
We encourage all users to enable two-factor authentication (2FA) to protect your account further. Setting up 2FA is entirely your choice, but we highly recommend it for its added security.
Enabling 2FA for Your Acc...
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Last Updated: 01/17/2025
in Account Setup Getting Started Welcome to the wonderful world of DrChrono!
So you’ve taken the plunge, signed up for an account, and are rearin’ to go with a world-class EHR! What do you do next?
Easy! We’ve put together a few necessary steps to get you more acquainted wi...
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Condition codes are a 2-digit numerical or alphanumeric representation of aspects of a patient, services provided, the type of service venue, and/or billing situations that can impact the processing of an institutional claim by a payer.
These ...
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Having trouble viewing the video? Click here ...
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The Contacts List , located in the Message Center, can be prepopulated with contact entries using a CSV file.
The fields below are accepted:
Column Name
Description
Format
Required
Example
First Name
Contact's...
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Last Updated: 01/17/2025
in Billing Claims Modifiers
Modifier JA describes that the medication was administered intravenously. It is utilized when there are multiple modes of administration of the drug you are billing.
CMS Billing Manual - Modifier JA on page 50
For additional i...
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Occurrence codes and their respective dates disclose the payer-specific event(s) related to the billing period on the UB04. They are located in boxes 31-36 on the UB04.
To view and enter them into your patient'...
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DrChrono will pull data from a patient’s chart and your office settings to populate the CMS HCFA-1500 form. The following is a guide to identify which fields the data will be pulled from so updates can be made if necessary.
Ess...
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We have made contacting our support team easier than ever!
There are multiple ways to get in touch with us. You can also search our help center for an article/video to answer your questions. This article will cover where you can submit tic...
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Account Changes
For any account-related changes, our Account Management team is here to help. After you have completed your implementation & training, you should have an assigned account manager. You may contact your account manager for account ...