Popular Articles

  1. Two-Factor Authentication (2FA)

    Now Available! We encourage all users to enable two-factor authentication (2FA) to protect your account further. Setting up 2FA is entirely your choice, but we highly recommend it for its added security. Enabling 2FA for Your Acc...
  2. New to DrChrono? Read here about Getting Set Up

    Welcome to the wonderful world of DrChrono! So you’ve taken the plunge, signed up for an account, and are rearin’ to go with a world-class EHR! What do you do next? Easy! We’ve put together a few necessary steps to get you more acquainted wi...
  3. Bulk Appointments

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  4. INTERNAL: Provider Adds and Provider Swaps

    First, let’s define Provider Adds and Provider Swaps: Provider Add - A net-new provider adds to an existing practice, normally resulting in net-new revenue . Provider Swap - A one-for-one exchange of a provider license when a provider lea...
  5. Unpacking Your DrChrono Export Files

    Your DrChrono Clinical Extraction will arrive as a series of compressed, sequential ".7z" files, (such as "MyExport.7z.001", MyExport.7z.002", etc.). You may follow the steps below to extract and restore the files into their original formatting: ...
  6. Direct Messaging

    Learn about direct messaging in DrChrono.
  7. Submitting Claims to Multiple Primary Insurances.

    To submit claims to multiple primary insurances, you will need to submit a ticket to the support team to have the "multiple primary" feature enabled. Once the request is processed and the feature is activated, please follow the steps outline...
  8. C-CDA Importing and Reconciling Patient Data

    You can import a C-CDA (Consolidated Clinical Document Architecture) to a patient's chart. Once uploaded, you can then reconcile their medications, problems, and allergies. In this article, we will look at adding information for existing...
  9. Sending Direct Messages

    Direct messaging is an easy way to securely send patient information/documentation electronically. Direct messages can only be exchanged with other direct services. Therefore, both the sender and recipient need to have direct messaging set up to u...
  10. Why Can't I Change My Name in Account Settings?

    Changing your name in the account settings could cause name discrepancies with your billing, prescriptions, and clinical notes. Please reach out to your account manager or support if you need to change your name in the account settings. I...