Popular Articles

  1. Printing UB04 Forms

    If you are set up to bill institutional claims, you can print UB04 / HCFA 1450 forms by following the steps below: 1. Hover over the Billing tab and select Live Claims Feed 2. Click on the visit date for the Institut...
  2. eRx Refill Requests

    Refill requests sent by pharmacies can be found in your message center ( ) in the upper right corner of your DrChrono account. Once you open the request, you can review the prescription and approve, replace or deny the refill reques...
  3. Logging into DrChrono Web and iPad

    You can easily log into DrChrono web version here . You only need to type in your Username and password. You can log in from the iPad with your Username and Password, a PIN, Touch ID, or Face ID if you have a newer iP...
  4. Using the Form Library

    Watch our video to learn how to add forms from the form library.
  5. UB04 Boxes 31-34 - What are occurrence codes and how do I add them to an institutional claim?

    Occurrence codes and their respective dates disclose the payer-specific event(s) related to the billing period on the UB04. They are located in boxes 31-36 on the UB04. To view and enter them into your patient'...
  6. Two-Factor Authentication (2FA)

    Now Available! We encourage all users to enable two-factor authentication (2FA) to protect your account further. Setting up 2FA is entirely your choice, but we highly recommend it for its added security. Enabling 2FA for Your Acc...
  7. Appointment Reminders

    Check out our video on setting up appointment reminders. You can also see our article on reminders for more information. Note: DrChrono only supports SMS text reminders to US-based numbers and US territories. Having trouble viewing t...
  8. New to DrChrono? Read here about Getting Set Up

    Welcome to the wonderful world of DrChrono! So you’ve taken the plunge, signed up for an account, and are rearin’ to go with a world-class EHR! What do you do next? Easy! We’ve put together a few necessary steps to get you more acquainted wi...
  9. Yes/No Fields

    Watch this video to learn how to use yes/no fields in forms.
  10. Creating Custom Procedure Codes

    Learn how to create custom procedure codes in your DrChrono account. ...