Entering an authorization number

If you have been issued an authorization number from a payer for your services, you can enter the information into the patient's chart so it will automatically populate on the patient's claim form (either the HCFA-1500 or UB04).

  • While in the patient's chart, click on the Authorizations tab.

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  • Click on + Add New Authorization

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  • Fill in all of the information you have available, including the authorization number, effective dates, as well as any notes that you may want to include.

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You can add additional information by returning to the Authorizations section of the patient's chart and clicking on the Edit icon (blue pencil).

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Any authorizations entered and listed as active (and not checked as "pending") will automatically print on either the HCFA-1500 form or UB04 when the date of service on the claim matches the start/end date or procedure code listed.

If you are billing on a UB04, the authorization number can also be entered on the patient's claim by navigating to Billing > Live Claims Feed > Inside the patient's claim > right side of the screen > Insurance tab. Authorizations for the patient's primary payer (red box) and secondary payer (blue box) can be entered.

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