Updated Articles | Page 37 | DrChrono Sandbox

Can I Submit a Claim with a Zero Charge?

Last Updated: 03/15/2025 in Billing Claims Claim Submission Submitting a claim with a zero charge

Yes, you can submit a claim with a zero charge to a payer. First, navigate to the Live Claims Feed by hovering over Billing and selecting Live Claims Feed. Pull up the patient by name or chart ID number. Click on the date of se...
UB04 Box 15 - What is a Point of Origin Code and how do I include it on an institutional claim?

Last Updated: 03/15/2025 in Billing Claims Institutional Claims Adding elements on the UB04 form

A point of origin code discloses to the payer the source or method of the patient's referral for admission. The point of origin code is similar to a "place of service" code on a professional claim/HCFA-1500 form. To add it to an institutional...
HCFA 1500 Boxes 14 & 15: Initial Visit and Onset Dates

Last Updated: 03/15/2025 in Billing Claims Professional Claims Adding elements on the HCFA 1500 Form

DrChrono allows you to set an initial visit date for your patient so that you can have this automatically populate on your HCFA-1500 forms. To set the initial visit date please follow these instructions: 1. Navigate to the patient's chart ...
DrChrono Payments: Stripe reporting

Last Updated: 03/15/2025 in Billing Patient Payments DrChrono Payments Stripe

Within your Stripe portal, you will have access to a variety of reports, including daily transactions as well as historical data. You will also be able to select the columns you would like to see. The balances report will allow you to reconci...
Patient Payment Plans: Reporting

Last Updated: 03/15/2025 in Billing Patient Payments Patient Payment Plans

If your office allows patients to pay off their balances via a monthly payment plan, it may be helpful to see the amounts that are expected to be received per month. You can find this information by navigating to Reports > Patient Payment P...
Increasing efficiency when posting using Auto Set Billing Status

Last Updated: 03/15/2025 in Billing Patient Payments Posting Patient Payments

Enabling this feature will increase the office's efficiency as it will automatically update the appointment to " Paid in Full " when the applied payment pays the charges in full. The status will remain on " Balance Due " when a partial payment is r...
Does the Insurance Payment go to DrChrono or will it Come to the Practice?

Last Updated: 03/15/2025 in Billing Insurance payments Electronic Funds Transfer (EFT) and Paper Checks

All insurance payments will be sent to the provider; they will not be sent to DrChrono. The manner in which you receive them (paper check, virtual payment card, or EFT (electronic funds transfer) will depend on how you have it set up...
Pediatric Growth Charts

Last Updated: 03/15/2025 in Clinical Clinical Notes and Charting Clinical Notes

Growth Charts v2 (Percentile) A growth chart can give providers/parents a general picture of how a child is developing physically. By comparing a child’s measurements – weight, length, and head circumference – to those o...
How to Build OnPatient Forms

Last Updated: 03/15/2025 in Clinical Form Building Form Builder

You can customize your own forms for patients to fill out through OnPatient or the Check-In App through the Form Builder in DrChrono. Building templates for OnPatient follows the same process as building a clinical form by using the same fiel...
How do I set up EPCS for multiple states?

Last Updated: 03/15/2025 in Clinical ePrescribing Set Up and Registration eRx and EPCS

If you electronically prescribe controlled substances in more than one state, the additional locations can be added to your DrChrono account by our support team. You must have already enabled e-Rx and EPCS for one location before adding ...