Popular Articles

  1. How to Add Medications to the Medication List

    The medication list keeps track of all your patient's medications and also serves as a rapid way to auto-populate fields while sending an eRx. Medications are stored in your patient's medication list. When you prescribe new drugs, DrChrono will auto...
  2. Hiding Canceled and Rescheduled Appointments from the Schedule

    DrChrono has a setting that allows you to hide appointments with a canceled or rescheduled status. An appointment's status can be set in the appointment window. By default, canceled and rescheduled appointments will remain on...
  3. How do I change an appointment's profile on the iPhone?

    Selecting appointment profiles in the EHR app can be done through your patient's appointment page. On your patient's chart, tap on the Appointment Profile selection. When you tap on the Appointment Profile selectio...
  4. Scheduling an Appointment during a Telehealth Appointment on the iPhone

    You can schedule an appointment for your patient during a video visit. For example, if you need to schedule a follow-up appointment for the patient you are currently seeing. Once you have started the video visit and the patient has joine...
  5. Creating a Report for Upcoming Appointments

    You can generate a report to see which patients have appointments scheduled and which ones do not use the Advanced Reports feature. 1. Go to Reports > Advanced Reports . 2. Under the Export to File drop-down me...
  6. How do I run a report with the list of patients' insurances?

    You can easily run a report to gather a spreadsheet of patients and their insurance information. 1. Hover your cursor on Reports and choose Advanced Report . 2. Click on Export to File and select Custom Export . ...
  7. INTERNAL: Setting Up FigMD for Accounts

    *This article was updated on June 17, 2024. While this is the current process for setting up FigMD accounts, FigMD is not currently accepting new clients. 1. A spreadsheet will be sent that will have the information needed to set up the reg...
  8. Checking In to an Appointment

    Patients can check in for their appointments through the OnPatient app and complete their onboarding before they arrive at the office or start a video visit. 1. To begin, navigate to the Appointments menu. 2. Unde...
  9. What are the password requirements for OnPatient?

    The password requirements for creating a password for your OnPatient account are: A 10-character minimum and 64-character maximum length The ability to use all special characters but no special requirement to use them Three of the followi...
  10. INTERNAL: Provider Adds and Provider Swaps

    First, let’s define Provider Adds and Provider Swaps: Provider Add - A net-new provider adds to an existing practice, normally resulting in net-new revenue . Provider Swap - A one-for-one exchange of a provider license when a provider lea...