New Articles

  1. Video Visits on the iPad

    Check out our video for video visits on the iPad.
  2. Updates from Change Healthcare

    For updates from Change Healthcare, you can view them here: https://www.unitedhealthgroup.com/ns/changehealthcare.html Please Note: It's important to understand that when Change Healthcare (CHC) announces they are "beginn...
  3. New to DrChrono? Read here about Getting Set Up

    Welcome to the wonderful world of DrChrono! So you’ve taken the plunge, signed up for an account, and are rearin’ to go with a world-class EHR! What do you do next? Easy! We’ve put together a few necessary steps to get you more acquainted wi...
  4. How to Search for a Patient-Web & iPad

    From the web, the easiest way to search for a Patient is using the search bar , which is at the top of your DrChrono account anywhere you go. All you need to do is simply start typing the patient's name and select it from the list. This will take y...
  5. DrChrono Feature Requests

    Do you have an idea that you would like to see added to DrChrono? Well, we would love to hear about it! Please go to our DrChrono Feedback page to post your idea, and then vote on it. Other DrChrono customers can vote the idea "up" as well. I...
  6. Problem (Diagnosis) History Import - Data Migrations

    Patient Problems (Diagnosis) history can be imported for patient records existing within a DrChrono account. In order to import Problem/Diagnosis history, please submit a spreadsheet file with the following columns and values: Column Head...
  7. How do I add a provider to my account?

    Adding a provider to your account is easy to do, but the process can only be done through your account manager. If you do not remember your account manager's contact information you can email accountmanager@drchrono.com or you can su...
  8. How are my claim submissions charged to my account?

    DrChrono will not charge for any electronic claim submission to an EDI Medical Payer that goes through eProvider Solutions (ePS), TriZetto, or Change Healthcare (fka Emdeon). If you use the payer ID that starts with PRNT/EPRNT/GPRNT/HPRN...
  9. Messaging on the iPad EHR App

    Check out our video on sending messages on the iPad EHR app. ...
  10. ePS Reconnection Payer List (A-E) as of 4.26.2024

    ePS Payer ID DrC Payer ID Name Line of Business Claims Impacted by CHC Claims Enroll? Claims Re-Enrollment Required Status Date Active Payer Notes HMF13162 13162 1199 National Benefit Fund P Yes NO ...