New Articles

  1. Adding an Email Address to your Superbill

    In DrChrono you can have an email address appear on your super bill. You can easily add or remove the address in your Account Settings. Go to Account > Provider Settings. Select the Medical Billing tab. ...
  2. How Do I Update the Default Payment Profile?

    There are two ways of setting a default payment profile. Set the default payment profile in general for all patients. Set the default payment profile for a particular patient. All Patients First, let us see how to set the d...
  3. Payer Pre-Auth showing on Reports

    Before providing services to patients, the insurance company will often require prior authorization. Once authorization is given, it is important to document that number so it shows on the subsequent billing and reporting. You can find informa...
  4. Adding a Clinical Trial number to your claim

    If you or your office is participating in treating patients involved in a clinical trial, often the clinical trial registry number is required to be present on the claim in box 19 on a paper HCFA 1500 claim form or loop 2300 REF02 for an electro...
  5. Entering an authorization number

    If you have been issued an authorization number from a payer for your services, you can enter the information into the patient's chart so it will automatically populate on the patient's claim form (either the HCFA-1500 or UB04). While in t...
  6. Entering a Pending Pre-Authorization Number

    If you have been issued a preliminary pre-authorization number from a patient's insurance payer and it has not yet been officially approved, you can still enter the information you have into the patient's chart. While in the ...
  7. How Do I See My Accounts Receivable?

    Seeing your accounts receivable (insurance and patient balances) is easy in DrChrono. You can see in real time, what is outstanding and the age of the receivable, at a glance. 1. Hover over the Billing tab and select Accounts Recei...
  8. How Do I Add an Insurance EOB to my DrChrono account?

    If you receive a paper explanation of benefits (EOB) from an insurance payer, the best practice is to scan the document, add it to your DrChrono account, and attach it to the patient's appointment(s) that are included on the EOB. The image will...
  9. What is the Appropriate Use Criteria (AUC) program?

    The Appropriate Use Criteria program was established to ensure that advanced diagnostic imaging services provided to Medicare patients are being validated through clinical decision support mechanisms (CDSMs) before the order for testing is place...
  10. Creating and Archiving Custom Billing Statuses

    Custom billing statuses are a great way to customize your practice's billing. If your practice has a specific workflow for billing, you can make custom billing statuses to keep track of each step in the process. To get started, hover over ...