Bamboo Health's (formerly Appriss Health) prescription drug monitoring program (PDMP) allows providers to connect to Appriss Health's PMP Gateway allows providers to access real-time PDMP information without having to leave DrChrono and log into another website, allowing them access to information and reports to help their care decisions.
Setting Up an Integration: Provider Steps
Before connecting an integration, a provider must complete an integration request.
1. Go to Bamboo Health's PDMP Integration Request page here.
2. Complete the registration for their state(s) or individually.
- If the state is listed on the page, they should click on the appropriate link and complete the form.
- If the state is NOT listed, complete the form on this main page.
3. On the registration page, either for the state or individual, they should select DrChrono as their Software/EMR Vendor.
Most States Individual Registration Page
4. Once submitted, a request for integration will be created with Appriss Health.
Setting Up an Integration: Support Steps
1. The state PDMP will review the integration request and contact the practice to confirm.
2. Credentials are sent to Appriss and then to DrChrono (2-3 week turn-around time) and a ticket is created.
3. The ticket will have the practice name in the subject and an email from PMP Gateway. In the email click on the Message HTML and open the message.
4. Once the message is open, click on Use One Time Passcode. This will generate a second ticket with the code.
6a. Copy the code from the second ticket. It is only valid for 15 minutes
6b. Paste the code into the One Time Passcode field and click Continue.
7. The username and generated password will be shown for you to copy and paste in step 11.
8. From the DrChrono CRM go to Swords (
9. Click on PDMP Setup.
10. Enter the provider's name or provider ID and click Register.
11. Enter the Username and Password from step 7 and click Register.
12. For the provider being registered, select a Role, the DEA/NPI (the provider must have first set up eRx. For reference on how to do this follow the steps outlined in INTERNAL: How to Activate a Provider's eRx Feature Upon Registration), and click Authorize.
13. Once authorization is complete, the provider will appear in the PDMP Authorized Doctors list for the practice.
Viewing the PDMP Report
PDMP reports can be seen in a patient's chart. In order to run a report on a patient, there are five required demographics that need to be recorded: First Name, Last Name, Phone Number, Date of Birth, and Zip Code. An error message will show if there is missing information.
1. To view the report go to Medication List in the patient's chart. Under the PDMP via PMP Gateway section, click View.
2. The scores from the report can be viewed to help inform patient safety and care. Click on the Explanation and Guidance link below each score for more information on the reports.
For an internal demo, here is a link to a video on Box.